Student Services

These plans are based on federal, state, and local regulations and guidance available at this time, as well as public health recommendations. As the situation with COVID-19 is fluid, they are subject to change by the time our community returns to campus in August.

Outdoor Campus Spaces (Sidewalks, Campus Pathways and Near-Building Outdoor Amenities)

  • Maintain at least 6 feet of distance from others is required on the UMHB campus to avoid exposure to the COVID-19 virus.
  • Wear a face mask at all times if social distancing is unpredictable or difficult to maintain.
  • Stay out of crowded places and avoid lines when possible.

Entering Campus Buildings

Your CruCard may be required for entry into certain campus facilities, so please have it with you at all times. To maintain social distancing, do not hold open doors for any other person. Be mindful to follow any directional signage and be prepared to change your daily routine to adhere to any new foot traffic patterns. After entering a building, sanitize your hands at the nearest sanitizer station.

Elevators, Corridors, Lobbies and Stairs

  • Students must wear face coverings when using elevators, corridors, and stairs and walking through lobbies and atriums.
  • Elevator usage should ensure physical distancing is achieved. In buildings with elevators, occupancy in the elevators will be limited to a maximum of four people (or less, depending on elevator capacity), and will increase wait times, so plan accordingly. Using stairs whenever possible will assist vertical circulation given that elevator capacities may be challenged.
  • If you are using the elevator, wear your face mask/covering and wash your hands or use hand sanitizer with 60% alcohol upon departing the elevator. Custodial crews will be wiping down elevator buttons periodically during the day.

Large Events

Large events may not be scheduled, depending on the current state-mandated social distancing requirements.

Meetings

  • As much as possible, avoid in-person meetings and elect for teleconference or video meetings.
  • Seating will be spaced to ensure room capacity to comply with social distancing.

Visitors to Campus

Visitors and guests are not allowed in campus buildings during this time. Invited guests (e.g., contractors) are allowed only with explicit permission of the appropriate Senior Vice President (Dr. Vassar or Dr. Theodore) and are expected to abide by all campus-wide and building- specific health and safety protocols.

MABEE STUDENT SUCCESS CENTER

Campus Police

  • All services will be available, including:
    • Parking decals
    • Citation appeals
    • Driver authorization (training and certification)
    • Police reporting
    • Claiming lost items
  • A table with forms and supplies will be in place to facilitate social distancing.
  • Polycarbonate guards have been installed at the service windows.
  • At least 6-foot social distancing is required, including while in line. Floor markings have been placed to provide a visual aid for social distancing.
  • There will be limited admittance to Campus Police Department interior offices.

Mail Services

  • The post office is open 8:30 a.m. - 4:30 p.m., Monday - Friday.
  • Contact info: mailservices@umhb.edu or (254) 295-5665.

CruCard and Copy Center

The CruCard and Copy Services department will process work orders and CruCard requests by online submission.

  • If you live on campus, your printed CruCard will be included in your packet when you check-into your residence hall/apartment.
  • If you live off campus, you will receive notification when your CruCard is ready for pick up at Campus Police.
  • GET Mobile

Center for Academic Excellence

  • All UMHB community members are required to wear a mask in the common areas of the CAE.
  • At least 6-foot social distancing is required. The CAE help desk is stanchioned, and floor markings have been placed to provide a visual aid for social distancing.
  • Only one person per table in the study area is allowed.
  • For individual studying purposes, one person per tutor room is allowed. Students must check into a tutor room at the CAE front desk.
  • Every third computer will be available for use.
  • Tutoring and Mentoring appointments will be held both in person and online. Peer tutoring and mentor appointments should be scheduled via the Navigate Student App.
  • Masks must be worn by both tutor/mentor and student during in person appointments.
  • Tutor/mentor aids should be shared virtually by students. If this is not possible, the tutor/mentor should disinfect all items (markers, maps, study aids, etc.) after each use.
  • Tutors/mentors and students may utilize a tutor room and sit at the same table, but no more than one student and one tutor/mentor in each session. The tutor/mentor must disinfect the room or table after each use.
  • Supplemental Instruction (SI) will be held in classrooms already arranged for social distancing. SI sessions will follow the same protocols as UMHB courses.
  • SI office hours will be virtually, and information will be shared online between students and leaders.
  • SI leaders will disinfect any tools used during sessions (i.e. markers).
  • Student Success Staff appointments will be done virtually via Zoom. If unable to meet virtually, appointments will be held in person with social distancing measures in place. Both students and staff must wear a mask if social distancing is not an option.
  • Hand sanitizer will be available in the study area, and students must wash hands or use sanitizer upon entering.
  • Tables in study area must be wiped down by staff after each use.
  • Tutor rooms must be wiped down by staff after use.

CRU Writing Center

  • The CRU Writing Center is providing tutoring and workshop services online during the fall semester. All workshops and tutoring sessions are in real time, using the computer. Students will need access to a computer with a camera, a mic, and headphones (if interested). Students can get an appointment for Writing Center tutoring and workshops at https://www.umhb.edu/academics/success/writing-cru#1845.
  • For additional information about how to sign up and attend tutoring sessions or workshops, please view the following video: https://drive.google.com/file/d/1MPVscTvQpJfRuhAjmiISTB3cPd3XJTjS/view?usp=sharing
  • Students having trouble logging in can call the CRU Writing Center front desk at (254) 295-5457.
  • All UMHB community members are required to wear a mask in the common areas of the CRU Writing Center and CAE.
  • The CRU Writing Center help desk is stanchioned, and floor markings have been placed to provide a visual aid for social distancing.
  • Only one person per table in the study area is allowed.

Career Services

  • Career Services will continue offering assistance to undergraduate and graduate students in career development and preparation.
  • To schedule an in-person or virtual appointment contact the Career Center at (254) 295-4691 or careerservices@umhb.edu, or www.umhb.joinhandshake.com.
  • For in-person appointments, at least 6-feet social distancing is required and the office will have designated markings. Face masks/coverings while waiting for the appointment will be required and at any time when social distancing cannot be maintained.
  • Visit the Career Services website for Student Resources and follow Career Services Social Media @umhbcs for additional career tips and information.

Student Counseling Services

  • While face-to-face appointments are available, the use of tele-counseling is recommended.
  • Contact Student Counseling Services at (254) 295-4696 during summer hours of operation (8:00 a.m. - 4:00 p.m.) or email kbutterworth@umhb.edu to schedule a time to speak with a counselor.
  • For in-person appointments, at least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Face masks/coverings are required while waiting for an appointment and at any time when social distancing cannot be maintained.
  • The Student Counseling Services website offers video tips and useful information regarding mental wellness.

Student Health Services

  • While face-to-face appointments are available, the use of tele-nursing is recommended.
  • Students should call (254) 295-4623 or email drosenberger@umhb.edu to request an online tele-nurse appointment.
  • For in-person appointments, at least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Face masks/coverings are required while waiting for an appointment and at any time when social distancing cannot be maintained.

Disability and Testing Services

  • While face-to-face appointments are available, the use of tele-appointment is also available upon request.
  • Contact Student Disability and Testing Services at (254) 295-4731 during summer hours of operation (8:00 a.m. - 4:00 p.m.) o email Blayne Alaniz at balaniz@umhb.edu to schedule an appointment.
  • For in-person appointments, at least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Face masks/coverings are required while waiting for an appointment and at any time when social distancing cannot be maintained.
  • The UMHB Testing Center is open and available to students that utilize the Testing Center as an accommodation.

Townsend Memorial Library

  • Research help is available via the library’s ASK US NOW homepage link, chat, text, email, or phone.
  • Regular fall semester hours of operation – see library website for full details.
  • Access to the library will be limited to currently enrolled UMHB students, UMHB faculty, and UMHB staff.
  • Library may have limited maximum occupancy.
  • At least 6-foot social distancing is required. Directional signage and floor markings have been placed to provide a visual aid for social distancing.
  • Patrons must sanitize hands upon entering the library. Hand sanitizer is available at the library entrance.
  • Patrons must wear a face covering over the nose and mouth.
  • Contact info: (254) 295-4637

BAWCOM STUDENT UNION

Campus Store

  • All UMHB community members are required to wear face coverings or face masks at the Campus Store.
  • Polycarbonate guards have been installed at checkout counters and at the schedule drop off counter.
  • The number of customers allowed in the Campus Store at any one time is not to exceed 25 customers.
  • Course materials are arriving daily and are available for purchase online or in the store. For your convenience, online orders are strongly encouraged. The Campus Store staff encourages textbook shoppers to check availability in advance of coming to the store. Course material information is available at https://store.umhb.edu.
  • For all online orders, the Campus Store offers in-store web order pickup, regular shipping, or store dock pickup. (An intercom is available at the dock to notify Campus Store staff of your arrival.)
  • At least 6-foot social distancing is required. Floor markings have been placed in the Campus Store to provide a visual aid for social distancing.
  • The Campus Store fitting / dressing room is temporarily closed.
  • Campus Store hours of operation are posted on the Campus Store website: https://store.umhb.edu/site_about_us.asp
  • Contact info: bookstore@umhb.edu or (254) 295-4628.

The Source (Food Pantry)

The Source, UMHB’s food pantry, is available to students in need on Mondays and Thursdays 4:00-5:30 pm., or by appointment by emailing thesource@umhb.edu.

SANDERFORD ADMINISTRATIVE COMPLEX

Registrar’s Office

  • Telephone calls, emails or video meetings with Registrar’s Office staff members are strongly encouraged.
  • If in-person meetings are needed, please call ahead to make an appointment whenever possible. An alternate venue may be designated to accommodate appropriate social distancing.
  • Face masks are required when visiting the Registrar’s Office.
  • At least 6-foot social distancing is required. Directional signage has been placed to provide a visual aid for social distancing.
  • Only two people at any one time will be allowed inside the counter area of the Registrar’s Office.
  • Polycarbonate guards have been installed at counter stations. Please stand directly in front of the guard for the station you are using.
  • Designated one-way entrance/exit doors with signage are established.
  • Registrar’s Office hours of operation: 8:00 a.m. - 5:00 p.m., Monday - Friday.
  • Contact info: registrar@umhb.edu or (254) 295-4510.

Bursar’s Office

  • Students are encouraged to conduct transactions electronically at https://www.umhb.edu/resources/bursar/account-payments or send check payments via regular mail.
  • Most inquiries can be handled via telephone or email.
  • If in-person meetings are needed, please call ahead to make an appointment whenever possible. Face coverings or face masks are required in all common areas of Sanderford Administrative Complex.
  • Polycarbonate guards have been installed at the Bursar’s Office counter.
  • The Bursar’s Office is configured in two sections, with each door being an entry and exit point. Visitors will enter and exit through the same door so as not to cross another person transacting business in the enclosed space.
  • Hard-copy receipts / account statements will not be distributed. They will be emailed immediately following the transaction.
  • At least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Only the student transacting business and one FERPA-authorized contact accompanying the student will be allowed in the Bursar’s Office.
  • Bursar’s Office hours of operation: 8:00 a.m. - 5:00 p.m., Monday - Friday.
  • Contact info: cashier@umhb.edu or (254) 295-4533.

Financial Aid

  • Most inquiries can be handled via telephone or email.
  • If in-person meetings are needed, please call ahead to make an appointment whenever possible. An alternate venue may be designated to accommodate appropriate social distancing.
  • At least 6foot social distancing is required. Floor/ceiling markings have been placed to provide a visual aid for social distancing.
  • Financial Aid Office hours of operation are 8:00 a.m. - 5:00 p.m., Monday – Friday.
  • Contact info: finaid@umhb.edu or (254) 295-4517.

Information Technology Help Desk

  • The Help Desk provides support for university-owned technology equipment and standardized software. We also support students in accessing the UMHB network.
  • Most inquiries can be handled via telephone or email.
  • If in-person meetings are needed, please call ahead to make an appointment whenever possible. An alternate venue may be designated to accommodate appropriate social distancing.
  • At least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Help Desk hours of operation: 8:00 a.m. - 10:00 p.m. Monday – Thursday and 8:00 a.m. to 5:00 p.m. Friday.
  • Contact info: infotech@umhb.edu or (254) 295-4658.

Mayborn Campus Center (Fitness Center, Recreation Gym, and Aerobics Room)

  • Capacity will follow “Open Texas” protocols: no more than 40 patrons at one time in the Fitness Center, 12 patrons in the Aerobics Room, 25 patrons in the Recreation Gym, and 10 in the Recreation Gym loft.
  • Patrons must wash or sanitize their hands prior to entering the fitness center. Hand sanitizer will be available at the Welcome Desk.
  • At least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Patrons will provide their CRU Card numbers to the Welcome Desk, preventing the need to physically exchange the CRU Card for entry.
  • Some equipment will be blocked to enable social distancing.
  • Patrons will keep one piece of weightlifting equipment between them and the next closest patron at all times.
  • Patrons will be required to wipe down their equipment before each use with the provided cleaning wipes. Mayborn Campus Center employees will clean/disinfect equipment after each use, allowing for at least 5 minutes of disinfecting time.
  • Masks will be required when outside of the fitness center or when not exercising.
  • Until further notice, locker rooms will only be used as restrooms. Showers will be unavailable.
  • Hours of operation:
    • Sunday: 2:00 p.m. to 8:00 p.m.
    • Monday to Thursday: 5:30 a.m. to 11:00 p.m.
    • Friday: 5:30 a.m. to 10:00 p.m.
    • Saturday: 9:00 a.m. to 9:00 p.m.
  • Contact info: (254) 295-5576.

Student Services

These plans are based on federal, state, and local regulations and guidance available at this time, as well as public health recommendations. As the situation with COVID-19 is fluid, they are subject to change. Outdoor Campus Spaces (Sidewalks, Campus Pathways and Near-Building Outdoor Amenities)

  • Maintaining at least 6 feet of distance from others is required on the UMHB campus to minimize exposure to the COVID-19 virus.
  • Wear a face mask at all times in common areas of buildings, and in other areas as required. More information is below. Additionally, you should wear a face mask if social distancing is unpredictable or difficult to maintain.
  • Stay out of crowded places and avoid lines when possible.

Entering Campus Buildings

Your CruCard may be required for entry into certain campus facilities, so please have it with you at all times. To maintain social distancing, do not hold open doors for any other person. Be mindful to follow any directional signage and be prepared to change your daily routine to adhere to any new foot traffic patterns. After entering a building, sanitize your hands at the nearest sanitizer station.

Elevators, Corridors, Lobbies and Stairs

  • Students must wear face coverings when using elevators, corridors, and stairs and walking through lobbies and atriums.
  • Elevator usage should ensure physical distancing is achieved. In buildings with elevators, occupancy in the elevators will be limited to a maximum of four people (or less, depending on elevator capacity), and will increase wait times, so plan accordingly. Using stairs whenever possible will assist vertical circulation given that elevator capacities may be challenged.
  • If you are using the elevator, wear your face mask/covering and wash your hands or use hand sanitizer with 60% alcohol upon departing the elevator. Custodial crews will be wiping down elevator buttons periodically during the day.

Large Events

Large events may not be scheduled, depending on the current state-mandated social distancing requirements.

Meetings

  • As much as possible, avoid in-person meetings and elect for teleconference or video meetings.
  • Seating will be spaced to ensure room capacity to comply with social distancing.

Visitors to Campus

Visitors and guests are generally not allowed in campus buildings during this time. Invited guests and contractors are allowed only with explicit permission of the appropriate Senior Vice President (Dr. Vassar or Dr. Theodore) and are expected to abide by all campus-wide and building- specific health and safety protocols.

MABEE STUDENT SUCCESS CENTER

Campus Police

  • All services will be available, including:
    • Parking decals
    • Citation appeals
    • Driver authorization (training and certification)
    • Police reporting
    • Claiming lost items
  • A table with forms and supplies will be in place to facilitate social distancing.
  • Polycarbonate guards have been installed at the service windows.
  • Request a CruCard from Campus Police
  • If you live on campus, your printed CruCard will be included in your packet when you check-into your residence hall/apartment.
  • If you live off campus, you will receive notification when your CruCard is ready for pick up at Campus Police.
  • GET Mobile
  • At least 6-foot social distancing is required, including while in line. Floor markings have been placed to provide a visual aid for social distancing.
  • There will be limited admittance to Campus Police Department interior offices.

Mail Services

Copy Center

The Copy Services department will process work orders by online submission.

Center for Academic Excellence

  • All UMHB community members are required to wear a mask in the common areas of the CAE.
  • At least 6-foot social distancing is required. The CAE help desk is stanchioned, and floor markings have been placed to provide a visual aid for social distancing.
  • Only one person per table in the study area is allowed.
  • For individual studying purposes, one person per tutor room is allowed. Students must check into a tutor room at the CAE front desk.
  • Every third computer will be available for use.
  • Tutoring and Mentoring appointments will be held both in person and online. Peer tutoring and mentor appointments should be scheduled via the Navigate Student App.
  • Masks must be worn by both tutor/mentor and student during in person appointments.
  • Tutor/mentor aids should be shared virtually by students. If this is not possible, the tutor/mentor should disinfect all items (markers, maps, study aids, etc.) after each use.
  • Tutors/mentors and students may utilize a tutor room and sit at the same table, but no more than one student and one tutor/mentor in each session. The tutor/mentor must disinfect the room or table after each use.
  • Supplemental Instruction (SI) will be held in classrooms already arranged for social distancing. SI sessions will follow the same protocols as UMHB courses.
  • SI office hours will be virtually, and information will be shared online between students and leaders.
  • SI leaders will disinfect any tools used during sessions (i.e. markers).
  • Student Success Staff appointments will be done virtually via Zoom. If unable to meet virtually, appointments will be held in person with social distancing measures in place. Both students and staff must wear a mask if social distancing is not an option.
  • Hand sanitizer will be available in the study area, and students must wash hands or use sanitizer upon entering.
  • Tables in study area must be wiped down by staff after each use.
  • Tutor rooms must be wiped down by staff after use.

CRU Writing Center

  • The CRU Writing Center is providing tutoring and workshop services online during the fall semester. All workshops and tutoring sessions are in real time, using the computer. Students will need access to a computer with a camera, a mic, and headphones (if interested). Students can get an appointment for Writing Center tutoring and workshops at https://www.umhb.edu/academics/success/writing-cru#1845.
  • For additional information about how to sign up and attend tutoring sessions or workshops, please view the following video: https://drive.google.com/file/d/1MPVscTvQpJfRuhAjmiISTB3cPd3XJTjS/view?usp=sharing
  • Students having trouble logging in can call the CRU Writing Center front desk at (254) 295-5457.
  • All UMHB community members are required to wear a mask in the common areas of the CRU Writing Center and CAE.
  • The CRU Writing Center help desk is stanchioned, and floor markings have been placed to provide a visual aid for social distancing.
  • Only one person per table in the study area is allowed.

Career Services

  • Career Services will continue offering assistance to undergraduate and graduate students in career development and preparation.
  • To schedule an in-person or virtual appointment contact the Career Center at (254) 295-4691 or careerservices@umhb.edu, or

    umhb.joinhandshake.com.

  • For in-person appointments, at least 6-feet social distancing is required and the office will have designated markings. Face masks/coverings while waiting for the appointment will be required and at any time when social distancing cannot be maintained.
  • Visit the Career Services website for Student Resources and follow Career Services Social Media @umhbcs for additional career tips and information.

Student Counseling Services

  • While face-to-face appointments are available, the use of tele-counseling is recommended.
  • Contact Student Counseling Services at (254) 295-4696 during summer hours of operation (8:00 a.m. - 4:00 p.m.) or email kbutterworth@umhb.edu to schedule a time to speak with a counselor.
  • For in-person appointments, at least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Face masks/coverings are required while waiting for an appointment and at any time when social distancing cannot be maintained.
  • The Student Counseling Services website offers video tips and useful information regarding mental wellness.

Student Health Services

  • While face-to-face appointments are available, the use of tele-nursing is recommended.
  • Students should call (254) 295-4623 or email drosenberger@umhb.edu to request an online tele-nurse appointment.
  • For in-person appointments, at least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Face masks/coverings are required while waiting for an appointment and at any time when social distancing cannot be maintained.

Disability and Testing Services

  • While face-to-face appointments are available, the use of tele-appointment is also available upon request.
  • Contact Student Disability and Testing Services at (254) 295-4731 during hours of operation (8:00 a.m. - 5:00 p.m.) or email Blayne Alaniz at balaniz@umhb.edu to schedule an appointment.
  • For in-person appointments, at least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Face masks/coverings are required while waiting for an appointment and at any time when social distancing cannot be maintained.
  • The UMHB Testing Center is open and available to students that utilize the Testing Center as an accommodation.

Townsend Memorial Library

  • Research help is available via the library’s ASK US NOW homepage link, chat, text, email, or phone.
  • Regular spring semester hours of operation – see library website for full details.
  • Access to the library will be limited to currently enrolled UMHB students, UMHB faculty, and UMHB staff.
  • Library may have limited maximum occupancy.
  • At least 6-foot social distancing is required. Directional signage and floor markings have been placed to provide a visual aid for social distancing.
  • Patrons must sanitize hands upon entering the library. Hand sanitizer is available at the library entrance.
  • Patrons must wear a face covering over the nose and mouth.
  • Contact info: (254) 295-4637

BAWCOM STUDENT UNION

Campus Store

  • All UMHB community members are required to wear face coverings at the Campus Store.
  • Polycarbonate guards have been installed at checkout counters and at the schedule drop off counter.
  • The number of customers allowed in the Campus Store at any one time is not to exceed 25 customers.
  • Course materials are arriving daily and are available for purchase online or in the store. For your convenience, online orders are strongly encouraged. The Campus Store staff encourages textbook shoppers to check availability in advance of coming to the store. Course material information is available at https://store.umhb.edu.
  • For all online orders, the Campus Store offers in-store web order pickup, regular shipping, or store dock pickup. (An intercom is available at the dock to notify Campus Store staff of your arrival.)
  • At least 6-foot social distancing is required. Floor markings have been placed in the Campus Store to provide a visual aid for social distancing.
  • The Campus Store fitting / dressing room is temporarily closed.
  • Campus Store hours of operation are posted on the Campus Store website: https://store.umhb.edu/site_about_us.asp
  • Contact info: bookstore@umhb.edu or (254) 295-4628.

The Source (Food Pantry)

The Source, UMHB’s food pantry, is available to students in need on Mondays and Thursdays 4:00-5:30 p.m., or by appointment by emailing thesource@umhb.edu.

SANDERFORD ADMINISTRATIVE COMPLEX

Registrar’s Office

  • Telephone calls, emails or video meetings with Registrar’s Office staff members are strongly encouraged.
  • If in-person meetings are needed, please call ahead to make an appointment whenever possible. An alternate venue may be designated to accommodate appropriate social distancing.
  • Face masks are required when visiting the Registrar’s Office.
  • At least 6-foot social distancing is required. Directional signage has been placed to provide a visual aid for social distancing.
  • Only two people at any one time will be allowed inside the counter area of the Registrar’s Office.
  • Polycarbonate guards have been installed at counter stations. Please stand directly in front of the guard for the station you are using.
  • Designated one-way entrance/exit doors with signage are established.
  • Registrar’s Office hours of operation: 8:00 a.m. - 5:00 p.m., Monday - Friday.
  • Contact info: registrar@umhb.edu or (254) 295-4510.

Bursar’s Office

  • Students are encouraged to conduct transactions electronically at https://www.umhb.edu/resources/bursar/account-payments or send check payments via regular mail.
  • Most inquiries can be handled via telephone or email.
  • If in-person meetings are needed, please call ahead to make an appointment whenever possible. Face coverings are required in all common areas of Sanderford Administrative Complex.
  • Polycarbonate guards have been installed at the Bursar’s Office counter.
  • The Bursar’s Office is configured in two sections, with each door being an entry and exit point. Visitors will enter and exit through the same door so as not to cross another person transacting business in the enclosed space.
  • Hard-copy receipts / account statements will not be distributed. They will be emailed immediately following the transaction.
  • At least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Only the student transacting business and one FERPA-authorized contact accompanying the student will be allowed in the Bursar’s Office.
  • Bursar’s Office hours of operation: 8:00 a.m. - 5:00 p.m., Monday - Friday.
  • Contact info: cashier@umhb.edu or (254) 295-4533.

Financial Aid

  • Most inquiries can be handled via telephone or email.
  • If in-person meetings are needed, please call ahead to make an appointment whenever possible. An alternate venue may be designated to accommodate appropriate social distancing.
  • At least 6-foot social distancing is required. Floor/ceiling markings have been placed to provide a visual aid for social distancing.
  • Financial Aid Office hours of operation are 8:00 a.m. - 5:00 p.m., Monday – Friday.
  • Contact info: finaid@umhb.edu or (254) 295-4517.

Information Technology Help Desk

  • The Help Desk provides support for university-owned technology equipment and standardized software. We also support students in accessing the UMHB network.
  • Most inquiries can be handled via telephone or email.
  • If in-person meetings are needed, please call ahead to make an appointment whenever possible. An alternate venue may be designated to accommodate appropriate social distancing.
  • At least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Help Desk hours of operation: 8:00 a.m. - 10:00 p.m. Monday – Thursday and 8:00 a.m. to 5:00 p.m. Friday.
  • Contact info: infotech@umhb.edu or (254) 295-4658.

Mayborn Campus Center (Fitness Center, Recreation Gym, and Aerobics Room)

  • Capacity will follow state and local health protocols:
  • Patrons must wash or sanitize their hands prior to entering the fitness center. Hand sanitizer will be available at the Welcome Desk.
  • At least 6-foot social distancing is required. Floor markings have been placed to provide a visual aid for social distancing.
  • Patrons will provide their CRU Card numbers to the Welcome Desk, preventing the need to physically exchange the CRU Card for entry.
  • Some equipment will be blocked to enable social distancing.
  • Patrons will keep one piece of weightlifting equipment between them and the next closest patron at all times.
  • Patrons will be required to wipe down their equipment before each use with the provided cleaning wipes. Mayborn Campus Center employees will clean/disinfect equipment after each use, allowing for at least 5 minutes of disinfecting time.
  • Masks will be required when outside of the fitness center or when not exercising.
  • Hours of operation:
    • Sunday: 2:00 p.m. to 8:00 p.m.
    • Monday to Thursday: 5:30 a.m. to 11:00 p.m.
    • Friday: 5:30 a.m. to 10:00 p.m.
    • Saturday: 9:00 a.m. to 9:00 p.m.
  • Contact info: (254) 295-5576.

Page last updated December 03, 2020

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